Environment Canada Toronto Weather
August 28, 2008 8:03 AM EST

Contact Us

The GTAA welcomes your comments and questions. There are many ways you can contact Customer Service.

Telephone, Mail or E-mail

Customer Service: (416) 776-9892
Aircraft Noise Complaints: Noise Complaint Form
Noise Complaints for Toronto, York, and Peel Region: (416) 247-7682
Community Environment and Noise Advisory Committee: noise.committee@GTAA.com

Customer Service Quality
Greater Toronto Airports Authority
Toronto Pearson International Airport
PO Box 6031, 3111 Convair Drive
Toronto AMF, Ontario, Canada L5B 1B2

Online Customer Feedback Form

Customer Feedback Form

Online Panel

To improve your experience at Toronto Pearson, you can continuously give us your feedback by joining our online panel at www.YourVoiceatPearson.com today.

While at Toronto Pearson

When you are in the airport, look for the response cards associated with the GTAA’s text messaging feedback system. Passengers with text messaging capability on their cell phones will be able to complete a questionnaire and provide us with their impression of their experience.
 
Attached is an example of the response cards that are located throughout the airport in brochure holders.
Link to the PDF of the Response Card

Greater Toronto Airports Authority

GTAA Administration: (416) 776-3000
GTAA Media Office: (416) 776-3709
Corporate Affairs and Communications: (416) 776-3580  Fax: (416) 776-7593

Corporate Affairs and Communications
Greater Toronto Airports Authority
Toronto Pearson International Airport
P.O. Box 6031, 3111 Convair Drive
Toronto AMF, Ontario, Canada L5P 1B2

Travel Inquiries

Travel Inquiries: Ask a Travel Question

Airport Information:
Terminal 1: (416) 247-7678
Terminal 3: (416) 776-5100
Toll Free: 1-866-207-1690
TTY: (416) 776-3843
TTY Toll Free: 1-866-603-4495

Fire and Emergency Services Training Institute

(416) 776-5997

Lost and Found
 
Terminal 1: (416) 776-7749
Terminal 3: (416) 776-7751
Air Canada: 1-888-689-2247 or (905) 676-2212

Government Agencies

Peel Regional Police: (905) 453-3311

Canada Border Services Agency:
Terminal 1: (905) 676-3640
Terminal 3: (905) 676-5316

Border Information Services: 24/7 telephone service
(204) 983-3500 or (506) 636-5064 (outside Canada)
Toll Free: 1-800-461-9999 (within Canada only)
TTY: 1-866-335-3237 (within Canada only)

Citizenship and Immigration Canada: 1-888-242-2100

Canadian Food Inspection Agency: 1-800-442-2342

U.S. Citizenship and Immigration Services: 1-800-375-5283

U.S. Customs and Border Protection: (905) 676-2606