September 02, 2010 10:54 AM EST
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Travel Updates: Aug 31, 2010 : 2010 Canadian International Air Show: |
The Canadian International Air Show will be taking place at the Canadian National Exhibition (CNE) at the following times:
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Frequently Asked QuestionsQ1. What is the phone number for Terminal 1 and Terminal 3 information?
Q2. Are lockers, storage areas, baggage strapping, and fax services available at the airport? Q3. How many bags can I check-in and carry onto the aircraft with me? Q4. What items am I allowed or not allowed to carry on board or pack in my checked baggage? Q5. Is there Wireless Internet available at the airport? Internet kiosks? Q6. What is the height restriction of vehicles entering the parking garage? What are parking rates? Q7. How do I get to/from the airport? Q8. Does the airport provide out-of-town transportation service? Q9. What is the airport Lost and Found phone number? Q10. Are there smoking facilities at the airport? Q11. Are porter services available at the airport? Q12. Is wheelchair assistance available at the Airport? Q13. Are currency exchange services available at the Airport? Q14. Are baggage carts available inside secure areas? Q15. Are infant car seats and strollers available at the Airport? Q16. What documents do I need to travel to the United States? Q17. Can I bring dairy products into the United States? Q18. What am I allowed to bring into Canada? Q19. Is there a post office at the airport? Q20. What are the hours of operation of the Duty Free Shops? What items are available for sale? Q21. Is there an inter-terminal shuttle service? Q22. Are car rental companies located onsite at the airport? Q23. Where can I find the Cargo Terminal? Q24. Is there a children’s play area at the airport? Q25. Is the airport open 24 hours? Q26. Are there hotels near the airport? Q27. Are pets allowed inside the terminal? Q28. Do you have driving directions to Toronto Airport? Q1. What is the phone number for Terminal 1 and Terminal 3 information? A1. Terminal 1: 416-AIRPORT (416-247-7678) or 1-866-207-1690 Terminal 3: (416) 776-5100 Q2. Are lockers, storage areas, baggage strapping, and fax services available at the airport? A2. There are no lockers available at the airport. Storage facilities are available at the Travel Stores on the Departures Level of both terminals. The Travel Stores also provide luggage strapping and fax services. Kindly contact the Travel Store for rates and hours of operation: Terminal 1 Travel Store: (416) 776-2247 Terminal 3 Travel Store: (905) 612-6677 Q3. How many bags can I check-in and carry onto the aircraft with me? A3. Carry on restrictions may vary from airline to airline. For baggage-related information, we recommend that you contact the airline you are traveling with or visit the airline’s website. For airline contact information, see Airline Listing. Q4. What items am I allowed or not allowed to carry on board or pack in my checked baggage? A4. For a complete list of items allowed and not allowed in your carry on and checked baggage, we recommend you contact the Canadian Air Transport Security Authority (CATSA). For additional information, see the CATSA website or call 1-888-294-2202. Q5. Is there Wireless Internet available at the airport? Internet kiosks? A5. Wireless Internet (WiFi) is available in both terminals. For information about setting up WiFi at the Airport, click here or call 1-800-880-4117. Internet connectivity is also available in both terminals from Bell Canada Public Internet Kiosks. Q6. What is the height restriction of vehicles entering the parking garage? What are parking rates? A6. For airport parking information, see parking. Q7. How do I get to/from the airport? A7. There are numerous ways to get to and from the airport. For detailed information, see the following links. Car Rentals Driving Directions LINK Train Out-of-town Van Services Pre-Arranged Taxis/Limousines Public Transportation Taxis / Limousines Q8. Does the airport provide out-of-town transportation service? A8. The Airport Ground Transportation Association offers out-of-town service to many cities. For ground transportation information, see Ground Transportation - Out of Town Service. Q9. What is the airport Lost and Found phone number? A9. Terminal 1 Lost and Found: (416) 776-7749 or T1lostandfound@gtaa.com Terminal 3 Lost and Found: (416) 776-7751 or T3lostandfound@gtaa.com For items left on board an Air Canada aircraft, please contact Air Canada Lost and Found directly at 1-888-689-2247. For items left on board the aircraft of any other airline, please contact the airline directly. For airline contact information, see Airline Listing. Q10. Are there smoking facilities at the airport? A10. Toronto Pearson International Airport is a smoke-free facility. Smoking is permitted outside the terminal buildings, public side only, in designated areas. Q11. Are porter services available at the airport? A11. Yes, porter services are available at the airport. For additional information, see Porter Services. Q12. Is wheelchair assistance available at the Airport? A12. The GTAA provides wheelchairs and electric carts for passengers requiring assistance as they travel throughout the airport. We recommend you pre-book assistance with both your airline and with the Airport Customer Assistance Program. To book assistance with your airline, contact the airline directly. see Airline Listing. To book assistance with the Airport Customer Assistance Program, see Airport Customer Assistance Program (ACAP). Q13. Are currency exchange services available at the Airport? A13. Yes, currency exchange services are available in both terminals. Terminal 1: International Currency Exchange (ICE) services (416) 776-1311. Terminal 3: Travelex currency exchange services (416) 776-2497. Q14. Are baggage carts available inside secure areas? A14. No, baggage carts are not available inside secure areas. Baggage carts are only available for use in areas located before security screening points and in baggage claim areas. Q15. Are infant car seats and strollers available at the Airport? A15. No, infant car seats and strollers are not available. However, you may bring your own and check them in as checked baggage. If you bring your own stroller, it is not necessary to check it in until you reach the aircraft door. Upon arrival at your destination, you will be able to reclaim your stroller at the aircraft door. Q16. What documents do I need to travel to the United States? A16. For information regarding travel documents, kindly contact the airline you are traveling with: Airline Listing. You may also contact U.S. Immigration at 1-800-375-5283 or U.S. Customs at (905) 676-2606. For additional information, see U.S. Customs Border Protection (CBP). Q17. Can I bring dairy products into the United States? A17. For information regarding dairy products, contact U.S. Customs Border Protection at (905) 676-2606 or see U.S. Customs Border Protection (CBP). Q18. What am I allowed to bring into Canada? A18. For information about what can be brought into Canada, see Canada Border Services Agency or call: Terminal 1: (905) 676-3640 or Terminal 3: (905) 676-5316. If you have questions about human health or about importing animals and/or plants, contact Canada Border Services Agency (CBSA) at 1-800-442-2342. Q19. Is there a post office at the airport? A19. No, a post office is not available at the airport. However, you may purchase stamps at one of the newsstands and mail letters at mail boxes located in both terminals: Terminal 1: Departures Level, across from check-in Aisle H. Terminal 3: Departures Level, beside the main elevators/escalators leading up to the Sheraton hotel. Q20. What are the hours of operation of the Duty Free Shops? What items are available for sale? A20. Duty Free Shops are open two hours prior to the scheduled departure of the first flight and close approximately 30 minutes prior to the last departure flight. For additional information, please see Duty Free Shops. Q21. Is there an inter-terminal shuttle service? A21. The LINK Train offers free transportation between Terminal 1, Terminal 3, the Sheraton hotel, and the Reduced Rate Parking Lot (at Viscount Station). The train runs 24 hours a day, seven days a week, and is wheelchair accessible. For information about catching the train, see LINK Train. Q22. Are car rental companies located onsite at the airport? A22. Yes, car rental companies offer services at both terminals. For additional information, see Car Rentals. Q23. Where can I find the Cargo Terminal? A23. If you are shipping items by air, or are expecting a shipment, contact the airline and/or freight forwarder located at either the Cargo West Facilities or Cargo Area 5. For airline information, see Airline Listing. Q24. Is there a children’s play area at the airport? A24. Terminal 1: There is a mini children’s play area located at Domestic Departure Gate 124. Terminal 3: There is a children’s play area located at International Departure Gate C34. Q25. Is the airport open 24 hours? A25. Toronto Pearson International Airport is open 24 hours a day, 7 days a week. Q26. Are there hotels near the airport? A26. There are numerous hotels in the vicinity of the airport. For additional information, see Area Hotel Listing or contact the GTAA at 416-AIRPORT (416-247-7678) for a list of hotels. Q27. Are pets allowed inside the terminal? A27. Unfortunately, pets are not permitted inside any of the terminal buildings unless they are service animals or departing on a flight and in a cage. Q28. Do you have driving directions to Toronto Airport? A28. For driving directions, see Google Maps or Map Quest. Type YYZ (the Toronto Airport code) in the search bar to obtain driving directions.
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